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Chips, contactless, cards and confusion
Well, I’m back in America again and I can’t help but notice that the retail point-of-sale (POS) experience is getting weirder week by week. I’ll show you why in a moment, but first of all, just to...
View ArticleBeacons in Transit
You’ve probable heard about Bluetooth Low Energy (BLE) Beacons being used to help the visually impared navigate on their own around public transport systems. This has been trialled in Bucharest on...
View Article‘Secure enough’ mobile ticketing
We’ve been working with ITSO on how to implement ‘ITSO with HCE’ since January 2015. In January 2016 we presented at Transport Ticketing in London about the work that we had done to date and this was...
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WTF USA EMV CVM POS PIN SNAFU
I’ve been reading a lot of comment about the US EMV migration recently and there seems to be pretty universal condemnation of the process (some of it from me). In the UK, we had chip and PIN day...
View ArticleNFC isn’t the real reason for Apple Pay
As I am sure many of you will remember, the thing I was most wrong about – ever – on the Tomorrow’s Transactions blog was that I was convinced that Apple would not bother with an NFC interface for the...
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I’m entitled to adult services
My old chum Andy Ramsden wrote a nice piece on LinkedIn the other day, pointing out the difference between transactions that need identification (almost none of them) and transactions that need...
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Account-based ticketing workshops
We’ve been having a lot of fun in recent months leading workshops for transport operators about account-based ticketing. Sharing our recent experience with clients such as the UK’s Transport for London...
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Retailers and cashlessness (In more ways than one)
British Airways have instituted a new policy of annoying customers like me by making them pay for coffee. Although, to be fair, it was Marks & Spencer coffee and it was much nicer than the usual BA...
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